Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More. Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Referral Management

TRICARE Prime enrollees can obtain referrals from their primary care manager. When you get a referral from your primary care manager, please come to the Referral Management Center before departing the hospital. If the specialty is available at the 377 MDG, the clinic will contact you by phone to schedule an appointment.
  • If the specialty is available at the VA, we will send your referral to the VA and they will contact you by phone or mail to schedule an appointment.
  • If the specialty is with a civilian specialist in the network, your referral will be processed by Health Net Federal Services.
To access and print the authorization letter for your referral, register for an account online at TRICARE West. HNFS can be reached by calling 844-866-9378.

Contact Us

Location: Medical Group, Second Floor, across from the Family Health Clinic

Hours: Monday - Friday, 7:30 a.m. - 4:30 p.m.
Walk-In Hours: Monday - Friday, 8 a.m. - 4 p.m.

Telephone: 505-846-3402

Fax: 505-846-3439

Don't forget to keep your family's information up to date in DEERS!