Referral Management

TRICARE Prime enrollees can obtain referrals from their primary care manager. When you get a referral from your primary care manager, please come to the Referral Management Center before departing the hospital. If the specialty is available at the 377 MDG, the clinic will contact you by phone to schedule an appointment.

• If the specialty is available at the VA, we will send your referral to the VA and they will contact you by phone or mail to schedule an appointment.
• If the specialty is with a civilian specialist in the network, your referral will be processed by Health Net Federal Services.

To access and print the authorization letter for your referral, register for an account online at TRICARE West. HNFS can be reached by calling 844-866-9378.