Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Outpatient Medical Records

You can access your personal health data using the TRICARE Online Patient Portal. Medical records can also assist with requests for release of information and patient travel.

Contact Us

Phone

505-846-3417

Fax: 505-853-5557

Hours

Monday-Friday
7:30 a.m. - 4 p.m.

Location

Medical Group Second floor, across from the Family Health Clinic

Don't forget to keep your family's information up to date in DEERS!