Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Physical Evaluation Board Liaison

Disability evaluation begins only when examination, treatment, hospitalization, or substandard performance result in referral by your attending physician for a Medical Evaluation Board. You will be referred to the Operational Medicine Flight where you will meet your Physical Evaluation Board Liaison Officer, who will enter you into the Disability Evaluation System.

Contact Us

Phone

505-846-3657

Hours

Monday-Friday
7:30 a.m. to 4:30 p.m.

Location

Second Floor, PRAP-Flight Medicine Clinic

Don't forget to keep your family's information up to date in DEERS!