Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Pediatrics

We provide pediatric scheduled acute, chronic, and preventive medical care for TRICARE Prime beneficiaries, ages 18 and under.

Use the MHS GENESIS Patient Portal and choose “Kirtland Pediatric Clinic” for online messaging.

Contact Us

Phone

505-846-3200
Fax: 505-846-6971
MHS Nurse Advice Line 
1-800-TRICARE, Option #1

Hours

Monday - Friday
7:30 a.m. to 4:30 p.m.
Closed weekends, federal holidays, and for training on the third Thursday of each month

Location

Building 47, 1st floor
1501 San Pedro Drive SE 
Albuquerque, NM 87108

Don't forget to keep your family's information up to date in DEERS!